Troubleshooting
"Before I came to 1969, my web site was crashing every day for 6 months, and needed to be rebooted manually every day. As a multi-million dollar company, I was told by two separate web developers, that my web site was just too old, couldn't handle the traffic and needed to be rebuilt. When I met with 1969, they listened patiently and attentively to my issues and asked many questions. They were the only company that did not immediately recommend a site rebuild. They told me to give them 1 week to figure out the issue. After 2 days, Karl told me he had figured out the problem and had solved it! To my amazement, he was right! That day was 4 years ago, and we are still operating on the same web site as we did that day, with web site crashes only but a distance memory. I recommend 1969 without hesitation to anyone looking for complex problem solvers and just good, honest, ethical hard working people." -- Janice Lee, President & Founder Mygatsby.com
Potential clients often ask, "What makes you stand out from the other web developers in the business?" One of our strongest differentiators is our ability to troubleshoot problems in people's existing web sites.
Our clients have come to us with web sites that crash, lack security, and don't behave the way they're supposed to.
Often the clients are no longer in touch with the original developer, have no documentation of the system, and have worked with other companies that were unable to help them.
We step in and quickly fix the issue.
We are relentless in pursuit of a solution. We ask the right questions. We don't make assumptions. We study the initial data, form a hypothesis, and then develop tests to confirm or reject our theory. We won't stop digging until we fix the initial cause of the problem, rather than just trying to treat the symptoms.
If your web site is critical to your business and isn't performing the way it should, we can help. For examples of our troubleshooting expertise, please read our troubleshooting blog.